Records and documents
Need help?
You can do lots of things online, but there are times when you'll need to come to the counter, phone or fax us. You can find downloadable forms for all kinds of situations on our forms site.
We can answer your questions
Information Assistants at the Registrar and Information Services counters at any of our three campuses can answer questions about:
- the Student Information System
- enrolling in courses
- adding and dropping courses
- withdrawing from courses
- duplicating courses
- student accounts
- student records
- grades
- University procedures and regulations
Getting your SFU ID card and U-Pass
You can get your new library/student identification card and U-Pass during special extended hours at the beginning of each term. Throughout each term, the counter staff can also produce your card during regular office hours. Please note that students in Surrey campus programs must get their SFU ID/Library/Access card from the Surrey campus only.
Each campus Registrar and Information Service office may have limited or local campus services that can't be found at other campuses.
We can help you with official paperwork
We'll handle requests for documents such as:
- official transcripts for students who can't log in to the Student Information System
- letters of confirmation of enrollment
- documentation for visa renewals
- letters of permission to attend a second institution while still in attendance at SFU
- scholarship applications
Check our forms site first as you can download most documents in .pdf form.
Deadlines
Undergraduate students: see students.sfu.ca/deadlines/
Graduate students: see Dean of Graduate Studies dates and notices.
Forms and fees
Contact Registrar and Information Services
Burnaby
8888 University Drive
Burnaby, BC V5A 1S6
maps and directions
| Extended Spring hours January 3 – 18 |
||
|---|---|---|
| Monday - Thursday | 8:00 am - 7:00 pm | |
| Friday | 8:00 am - 4:30 pm | |
| Regular Spring hours January 19 – April 29 |
||
| Monday - Thursday | 9:00 am - 6:00 pm | |
| Friday | 10:00 am - 4:30 pm | |
| Saturday Jan 21 Feb 25 (UPass only) Mar 31 Apr 28 |
11:00 am - 2:00 pm | |
| closed holidays | ||
| phone |
778.782.6930 |
|
| fax | 778.782.4969 | |
| students.sfu.ca/admission students.sfu.ca/records |
||
Surrey
250 - 13450 102 Avenue
Surrey BC V3T 0A3
maps and directions
| Extended Spring hours January 5 - 18 |
|
|---|---|
| Monday | 10:00 am – 5:00 pm |
| Tuesday–Thursday | 9:00 am – 5:00 pm |
| Friday | 9:00 am – 4:30 pm |
| Saturday Jan 21 Feb 25 (UPass only) Mar 31 Apr 28 |
9:00 am - 11:00 am |
| Regular Spring hours January 19 - April 29 |
|
| Monday | 10:00 am – 4:30 pm |
| Tuesday–Friday | 9:00 am – 4:30 pm |
| closed holidays | |
| phone | 778.782.6930 |
| fax | 778.782.7403 |
| students.surrey.sfu.ca/welcome | |
Note: Students admitted to Surrey programs only must obtain their Student ID cards at the SFU Surrey campus.
Vancouver
515 West Hastings Street
Vancouver, BC V6B 5K3
maps and directions
| Extended Spring hours January 3 – 18 |
|
|---|---|
| Monday – Thursday | 9:00 am – 7:00 pm |
| Friday | 10:00 am – 5:00 pm |
| Regular Spring hours January 19 – April 29 |
|
| Monday – Thursday | 9:00 am – 6:00 pm |
| Friday | 10:00 am – 5:00 pm |
| Saturday Jan 21 Feb 25 (UPass only) Mar 31 Apr 28 |
9:00 am - 11:00 am |
| closed holidays | |
| phone | 778.782.6930 |
| fax | 778.782.5060 |
| www.vancouver.sfu.ca/otherservices/inforeg.html | |
