Records and documents
Need help?
You can do lots of things online, but there are times when you'll need to come to the counter, phone or fax us. You can find downloadable forms for all kinds of situations on our forms site.
We can answer your questions
Information Assistants at the Registrar and Information Services counters at any of our three campuses can answer questions about:
- the Student Information System
- enrolling in courses
- adding and dropping courses
- withdrawing from courses
- duplicating courses
- student accounts
- student records
- grades
- University procedures and regulations
Getting your SFU ID card and U-Pass
You can get your new library/student identification card and U-Pass during extended hours at the beginning of each term. Throughout each term, the counter staff can also produce your card during regular office hours; see below. Students in Surrey campus programs must get their SFU ID/Library/Access card from the Surrey campus only.
Each campus Registrar and Information Service office may have limited or local campus services that can't be found at other campuses.
We can help you with official paperwork
We'll handle requests for documents such as:
- official transcripts for students who can't log in to the Student Information System
- letters of confirmation of enrollment
- documentation for visa renewals
- letters of permission to attend a second institution while still in attendance at SFU
- scholarship applications
Check our forms site first as you can download most documents in .pdf form.
Deadlines
Undergraduate students: see students.sfu.ca/deadlines.html
Graduate students: see Dean of Graduate Studies dates and notices.
Forms and fees
Contact Registrar and Information Services
Burnaby
8888 University Drive
Burnaby, BC V5A 1S6
maps and directions
| May 20 - July 5 |
||
|---|---|---|
| Monday - Thursday | 9:00 am – 6:00 pm | |
| Friday |
10:00 am – 4:30 pm | |
| May 25, June 29 (Saturdays) |
11:00am – 2:00pm |
|
| July 8 - 27 |
||
|---|---|---|
| Monday - Thursday | 8:00 am – 6:00 pm | |
| Friday | 8:00 am – 4:30 pm | |
| July 27 (Saturday) | 11:00am – 2:00pm |
|
| July 29 - August 2 |
||
|---|---|---|
| Monday - Thursday | 9:00 am – 6:00 pm | |
| Friday |
10:00 am – 4:30 pm | |
| August 5 - 31 |
||
|---|---|---|
| Monday - Thursday | 9:00 am – 5:00 pm | |
| Friday |
10:00 am – 4:30 pm | |
| August 31 (Saturday) | 11:00am – 2:00pm |
|
| closed holidays | |
| phone |
778.782.6930 |
| fax | 778.782.4969 |
| students.sfu.ca/admission students.sfu.ca/records |
|
Surrey
250 - 13450 102 Avenue
Surrey BC V3T 0A3
maps and directions
| May 21 - August 31 |
|
|---|---|
| Monday | 10:00 am – 4:30 pm |
| Tuesday - Friday | 9:00 am – 4:30 pm |
| May 25, June 29, July 27, August 31 (Saturdays) |
9:00am – 11:00am |
| closed holidays |
|
| phone | 778.782.6930 |
| fax | 778.782.7403 |
| students.surrey.sfu.ca/welcome | |
Vancouver
515 West Hastings Street
Vancouver, BC V6B 5K3
maps and directions
| May 20 - August 31 |
|
|---|---|
| Monday – Thursday | 9:00 am – 5:00 pm |
| Friday | 10:00 am – 5:00 pm |
| May 25, June 29, July 27, August 31 (Saturdays) |
9:00am – 11:00am |
| closed holidays | |
| phone | 778.782.6930 |
| fax | 778.782.5060 |
| www.vancouver.sfu.ca/otherservices/ inforeg.html | |
For more details, including extended hours and reduced hours at certain times, see Contacts.
