Records and documents

 Need help?

You can do lots of things online, but there are times when you'll need to come to the counter, phone or fax us. You can find downloadable forms for all kinds of situations on our forms site.

We can answer your questions

Information Assistants at the Registrar and Information Services counters at any of our three campuses can answer questions about:

  • the Student Information System
  • enrolling in courses
  • adding and dropping courses
  • withdrawing from courses
  • duplicating courses
  • student accounts
  • student records
  • grades
  • University procedures and regulations

Getting your SFU ID card and U-Pass

You can get your new library/student identification card and U-Pass during extended hours at the beginning of each term. Throughout each term, the counter staff can also produce your card during regular office hours; see below. Students in Surrey campus programs must get their SFU ID/Library/Access card from the Surrey campus only.

Each campus Registrar and Information Service office may have limited or local campus services that can't be found at other campuses.

* guide-to-library-id-card.pdf
Guide to your library/ID card

We can help you with official paperwork

We'll handle requests for documents such as:

  • official transcripts for students who can't log in to the Student Information System
  • letters of confirmation of enrollment
  • documentation for visa renewals
  • letters of permission to attend a second institution while still in attendance at SFU
  • scholarship applications

Check our forms site first as you can download most documents in .pdf form.

Deadlines

Undergraduate students: see students.sfu.ca/deadlines.html

Graduate students: see Dean of Graduate Studies dates and notices.

Forms and fees

Forms

Pay your fees

Contact Registrar and Information Services

Burnaby
8888 University Drive
Burnaby, BC V5A 1S6
maps and directions

May 20 - July 5
Monday - Thursday 9:00 am – 6:00 pm
Friday
10:00 am – 4:30 pm
May 25,
June 29 (Saturdays)
11:00am – 2:00pm
July 8 - 27
Monday - Thursday 8:00 am – 6:00 pm
Friday 8:00 am – 4:30 pm
July 27 (Saturday) 11:00am – 2:00pm
July 29 - August 2
Monday - Thursday 9:00 am – 6:00 pm
Friday
10:00 am – 4:30 pm
August 5 - 31
Monday - Thursday 9:00 am – 5:00 pm
Friday
10:00 am – 4:30 pm
August 31 (Saturday) 11:00am – 2:00pm
closed holidays
phone
778.782.6930
fax 778.782.4969
students.sfu.ca/admission
students.sfu.ca/records

Surrey
250 - 13450 102 Avenue
Surrey BC V3T 0A3
maps and directions

May 21 - August 31
Monday 10:00 am – 4:30 pm
Tuesday - Friday 9:00 am – 4:30 pm
May 25,
June 29,
July 27,
August 31
(Saturdays)
9:00am – 11:00am
closed holidays
phone 778.782.6930
fax 778.782.7403
students.surrey.sfu.ca/welcome

Vancouver
515 West Hastings Street
Vancouver, BC V6B 5K3
maps and directions

May 20 - August 31
Monday – Thursday 9:00 am – 5:00 pm
Friday 10:00 am – 5:00 pm
May 25,
June 29,
July 27,
August 31
(Saturdays)
9:00am – 11:00am
closed holidays
phone 778.782.6930
fax 778.782.5060
www.vancouver.sfu.ca/otherservices/ inforeg.html

For more details, including extended hours and reduced hours at certain times, see Contacts.